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Add a New Site

Use this when you need to create a new jobsite, or site, for a company in Breadcrumb. This step is usually completed after the company has been set up and you are ready to begin onboarding workers, suppliers, and any site-specific requirements.

 

What this means

  • A “Site” is the jobsite where workers will check in and where site-specific requirements (like inductions, forms, and permits) apply.
  • You can create a new site by cloning from a template so the setup is consistent across sites.

 

When you’ll use this

  • When a new project is starting and the jobsite needs to be set up in Breadcrumb.
  • When you want a repeatable setup (same settings, visitor types, and workflows) by creating sites from a standard template.

 

Step-by-step

     

    Common issues

    Site not showing up after creation

    What to check

    • The page may not refresh automatically.
    • You may still be viewing “Templates” instead of “Sites”.

    What to do

    • Refresh the page.
    • Toggle back to “Sites” view and search for the site name.

    Can’t create a site from a template

    What to check

    • You may not have the right admin permissions.
    • The template may not exist yet, or it may not be configured correctly.

    What to do

    • Confirm you are an administrator for the company.
    • Create or fix the template first, then retry “Add new site from template”.

    Visitor types or supplier settings look wrong on the new site

    What to check

    • The template might not include the expected visitor types or settings.
    • Settings may need updating after cloning.

    What to do

    • Update the template so future sites clone correctly.
    • Adjust the site settings directly if this is a one-off fix.

     

    Why this matters

    • A correctly set up site ensures workers can check in and complete requirements without delays.
    • Using templates reduces setup mistakes and keeps site settings consistent across projects.

     

    Need help?

    If you’re stuck or something doesn’t look right, contact your internal support lead or the customer’s admin point of contact to confirm the correct site name, address, and required settings before proceeding.

    If you require any assistance or have a question, please contact our Support Team on +44 7400 977 382 or email us at support@breadcrumb.co, and we'll be happy to help.