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Check if you have Host Access

Host access lets you run host-only actions in Breadcrumb, like Host Check-In and other site management tools. If you’re not sure whether you have host access, you can usually confirm it from the app in under a minute.

 

What this means 

  • Host access means your Breadcrumb account has host permissions (for example, Site Host or Company Host).

  • If you have host access, you’ll see host-only options in the app. If you don’t, you’ll only see worker-level features.

 

When you’ll use this

  • You’ve been asked to run Host Check-In for workers.

  • You need to view host tools on-site (for example, attendance tools).

  • You can’t see host features and want to confirm whether it’s a permission issue.

 

Step-by-step


 

Common issues

I can’t see “Host” anywhere

What to check

  • You may not be set up as a Site Host or Company Host, or you may not be assigned to any sites yet.

What to do

  • Close the app fully and reopen it. If it’s still missing, ask your site team or company admin to grant host access and assign you to the correct site(s).

I can open Host, but I can’t find the right site

What to check

  • Hosts typically only see sites they’re assigned to.

What to do

  • Use the Change Site option (if available). If the site still isn’t listed, ask your admin to add you to that site.

I can use the mobile app but not the web portal

What to check

  • The web portal is typically only accessible to Site Hosts and Company Hosts.

What to do

  • If you don’t have host access, you won’t be able to use the web portal. Ask your admin to confirm whether you should be a Site Host or Company Host.

 

Why this matters

  • Host access is required for host-only workflows like Host Check-In.
  • Confirming your access early prevents delays when you need to support workers on site.

 

Need help?

If you think you should have host access but it’s not showing in the app, contact your company admin or the site team and ask them to confirm whether you have Site Host or Company Host access, and which site(s) you’re assigned to.

If you require any assistance or have a question, please contact our Support Team on +44 7400 977 382 or email us at support@breadcrumb.co, and we'll be happy to help..