Download the Breadcrumb App
The Breadcrumb mobile app lets workers and site teams complete site actions on their phone, like onboarding, check-in, and viewing key site information. You’ll usually download it before your first day on site, or when a site team member asks you to set up your account.
What this means
- “Download the Breadcrumb app” means installing Breadcrumb on your phone from your device’s app store so you can sign in and use site features.
When you’ll use this
- A site asks your team to complete an induction or check-in using Breadcrumb.
- You’re setting up a new phone and need Breadcrumb installed again.
Step-by-step
Common issues
App not showing in search results
What to check
-
Make sure you’re searching in the correct store for your device (App Store for iPhone, Play Store for Android).
What to do
-
Try searching “Breadcrumb safety” or “Breadcrumb site”, or confirm the exact app name with your site team.
Install button is disabled, or the app won’t install
What to check
-
Your phone may be out of storage, not connected to the internet, or restricted by device settings.
What to do
-
Connect to Wi‑Fi or mobile data, free up storage, then try the install again. If your device is managed by your company, check with your internal IT team.
I installed the app but can’t sign in
What to check
-
Your site may require a specific login method, or your profile may not be set up yet.
What to do
-
Follow the on-screen prompts carefully. If you’re unsure which email/phone to use, confirm with your site team what details they expect you to use for sign-in.
Why this matters
- Installing the app ahead of time helps avoid delays on arrival to the site or during induction.
- The app is often required to complete site workflows like check-in, onboarding, or viewing site-specific instructions.
Need help?
If you’re on site, ask your site admin or the site team running the check-in/orientation for the correct steps. If you’re still stuck, contact your company admin who manages Breadcrumb for your organisation.
If you require any assistance or have a question, please contact our Support Team on +44 7400 977 382 or email us at support@breadcrumb.co, and we'll be happy to help.