Manage Host Notification Settings
Host notification settings control which alerts a host receives for site activity (for example, items that need attention or approvals). Updating these settings helps you stay informed without getting unnecessary notifications.
What this means
- Host notification settings are notification preferences specifically for host users (Site Hosts and Company Hosts).
- These settings can control what you’re alerted about and how you receive alerts (depending on your organisation’s setup).
When you’ll use this
- You’re receiving too many host notifications and want to reduce them.
- You’re missing important host alerts and want to turn notifications on.
- You manage multiple sites and want your notifications to match what you’re responsible for.
Step-by-step
Common issues
I can’t see “Notification Settings” in the app
What to check
-
You may be on an older app version or not signed into the right account.
What to do
-
Update the app, then sign out and back in. If it’s still missing, confirm you have host access.
I can see notification settings, but there are no host options
What to check
-
Some options only appear for host users, or only appear based on company setup/permissions.
What to do
-
Confirm you have host access for at least one site/company. If you do and it still doesn’t appear, ask your company admin to review your host permissions.
I turned notifications on, but I’m not getting alerts
What to check
-
Your phone may be blocking Breadcrumb notifications at the device level.
What to do
-
Enable notifications for the Breadcrumb app in your phone settings, then reopen the app and re-check your notification settings.
I turned notifications off, but I’m still getting messages
What to check
-
Some notifications may still come through other channels depending on your organisation’s setup.
What to do
-
Wait a few minutes and restart the app. If it continues, ask your company admin what notification types are enabled for hosts.
Why this matters
- The right host notifications help you respond faster to issues on site.
- Adjusting notification settings reduces noise so you can focus on what matters.
Need help?
If you can’t find the host notification settings you need, contact your company admin or site team and share what you’re trying to turn on/off and which site you’re working on.
If you require any assistance or have a question, please contact our Support Team on +44 7400 977 382 or email us at support@breadcrumb.co, and we'll be happy to help.