User Directory: View a Workers Information
Use the User Directory to open a worker’s profile and review the information your company has recorded for them in one place. This includes their profile details as well as activity and compliance history, such as check-ins, inductions, supplier documents, site briefings, and cards.
What this means
- The User Directory is a company-level directory of workers/users who have checked into a site.
- Selecting a worker opens their profile view where you can review their stored details and activity.
When you’ll use this
- You need to confirm a worker’s basic details (name, supplier, visitor type, contact details, emergency contact).
- You need to review a worker’s compliance/activity record (check-ins, inductions, documents, cards).
Step-by-step
Common issues
Worker doesn’t appear in User Directory
Check what to do
- User Directory currently only includes workers who have checked into a site.
What to do
- Confirm the worker has completed at least one check-in to one of your sites.
- If they haven’t checked in yet, they won’t show until they do.
User can’t see User Directory
Check what to do
- Confirm the user has the correct permission to view reports and the User Directory.
What to do
- Ask your company admin to enable the permission that includes viewing User Directory.
Why this matters
- Gives site teams and admins a single place to verify worker readiness and history without hunting across multiple tools or sites.
- Helps resolve onsite questions quickly during audits, incidents, or onboarding.
Need help?
If you can’t find a worker or you can’t access User Directory, contact your internal admin to confirm (1) the worker has checked into one of your sites and (2) your role has permission to view User Directory.
If you require any assistance or have a question, please contact our Support Team on +44 7400 977 382 or email us at support@breadcrumb.co, and we'll be happy to help.