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What is the 'No Supplier' Folder in my Procore Documents?

This article explains why documents pushed from Breadcrumb to Procore may appear in a “No Supplier” folder. Use it when you need to understand why a document is not showing under the expected subcontractor or supplier folder.

 

What this means 

  • The “No Supplier” folder is where documents are placed when Breadcrumb can’t confidently associate that document to a specific supplier at the time it is exported to Procore.
  • This usually happens when the supplier information wasn’t captured correctly (or wasn’t available) in the record Breadcrumb used to generate the Procore file.

 

When you’ll see this

  • A worker checked in or submitted something, but selected the wrong supplier (or didn’t select one).
  • The supplier field is missing or inconsistent across attendance/check-in records.
  • There are duplicate or legacy supplier entries, and the record doesn’t map cleanly to the supplier name Procore expects.

 

Step-by-step

 

Common issues

We can’t find the document under the supplier’s folder in Procore

What to check

  • Whether it has been placed in the “No Supplier” folder instead

What to do

  • Use the “No Supplier” folder as the catch-all location for documents that couldn’t be supplier-mapped

This keeps happening for the same supplier

What to check

  • Whether workers are selecting the wrong supplier during check-in
  • Whether the site has duplicate supplier entries or confusing naming

What to do

  • Clean up site supplier options where possible and reinforce the correct supplier selection process with the site team

 

Why this matters

  • Supplier-based folders in Procore rely on accurate supplier information in the underlying Breadcrumb records.
  • If the supplier data is missing or inconsistent, Breadcrumb still exports the document, but it must place it somewhere — that’s what the “No Supplier” folder is for.

 

Need help?

If documents are repeatedly landing in “No Supplier” and you need them organised under the right subcontractor folders in Procore, contact your site admin to review supplier setup and how supplier details are being captured during check-in/submission.

If you require any assistance or have a question, please contact our Support Team on +44 7400 977 382 or email us at support@breadcrumb.co, and we'll be happy to help.